Event Details
Cancelled due to low registration. -chw
In his book "Hug Your Haters," author Jay Baer encourages his readers to embrace complaints and keep their customers. His research based approach provides suggestions for addressing both "on-stage" and "off-stage" haters, those who complain about your business publicly (social media, review sites, online forums, etc.) and those who use traditional means like telephone calls and email. As well as the benefits of addressing every complaint, every time, and in every channel.
In his book "Hug Your Haters," author Jay Baer encourages his readers to embrace complaints and keep their customers. His research based approach provides suggestions for addressing both "on-stage" and "off-stage" haters, those who complain about your business publicly (social media, review sites, online forums, etc.) and those who use traditional means like telephone calls and email. As well as the benefits of addressing every complaint, every time, and in every channel.
The Chamber Book Club is a partnership between the Estes Park Chamber of Commerce and the Estes Valley Library. Everyone is welcome.
Register here. (this link will take you to the Estes Chamber's website)
Once registered, you will receive information on obtaining a print copy of the book. Library cardholders can also access the digital audiobook here.
Once registered, you will receive information on obtaining a print copy of the book. Library cardholders can also access the digital audiobook here.
The Chamber is also hosting a "Hug Your Haters" Happy Hour, from 5-6pm on Sept 10 (location TBD).
Event Type(s): Books & Authors
Age Group(s): Adult
Cheryl Homan-Wendell
(970) 586-8116 ext. 823
